All your projects customer support chats and emails in one shared inbox

Plumm is shared inbox for your customer support emails and live chat conversations coming from all of your projects. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox.


Place our live chat widgets on your projects' websites

Manage live chats' requests from all of your projects in a single shared inbox

with private discussions and tickets assignments

Connect your email accounts from all of your projects and manage them in a single shared inbox

with private discussions and tickets assignments

Features

Save time using a single shared inbox

• Add live chat widgets to all of your projects
• Add GSuite email accounts from all of your projects
• Chat with your customers from a single shared place
• Collaborate with your team to work efficiently
• Respond easily using either a live chat or an email

Instant answers to FAQs

Build your internal FAQs library and resolve customers’ questions instantly.

Answer to your live chat questions by email

Don't worry that your live chat answer hasn't been seen by user. Send it easily by email.

Distribute Communication Workload

Work effectively. Assign team members to support tickets

Collaborate and resolve issues faster

• Save answers to frequently asked questions
• Assign team members to take ownership of a support ticket
• Make decisions faster with private comments discussions
• Invite team members to support channels

Create discussion channels and chat with your team


Respecting Privacy

As a company, Plumm strives to have the respect for user privacy that we’d like in every service we personally use.


You can find a plain English privacy policy here.



I really like Plumm because I don't have to jump between multiple email and live chat accounts for my different projects, now I can easily chat with all of my customers using single interface. It really saves me a lot of time.

Wiktor, Co-Founder, Indie Hacker

Super Easy Installation

Just sign up and send an invitation link to your team members.


Then connect your GSuite email accounts or install our live chat widget on your projects' websites to easily communicate with all of your customers.



Affordable And Simple Pricing

Single user

  • Unlimited live chats
  • 2 Shared Email Inboxes
  • Support Ticketing System
  • Real-Time Team Messaging
  • Files sharing
  • Markdown support
  • Mobile friendly
Free Use Plumm for Free

More than 1 user Or Premium

  • Unlimited live chats
  • Up to 7 Shared Email Inboxes
  • Support Ticketing System
  • Real-Time Team Messaging
  • Files sharing
  • Markdown support
  • Mobile friendly
$7/user/month Free trial