Features | Plumm | Drift |
---|---|---|
Email Shared Inbox | ||
Many SaaS products | Yes | X |
Real Time | Yes | Yes |
Internal Discussions | Yes | X |
Assignments | Yes | Yes |
Internal FAQ | Yes | X |
Live chats | ||
Many SaaS products | Yes | X |
Real time | Yes | Yes |
Require Email | Yes | X |
Send As Email | Yes | X |
Internal FAQ | Yes | X |
Team communication | ||
Custom channels | Yes | X |
@Mention | Yes | Yes |
Private messages | Yes | Yes |
Integration | ||
Yes | X | |
Livechat | Yes | Yes |
Pricing | ||
Single User: Free More Users: $10/month/user |
Not all features: Free All features: Undisclosed |
As a company, Plumm strives to have the respect for user privacy that we’d like in every service we personally use.
You can find a plain English privacy policy here.
I really like Plumm because I don't have to jump between multiple email and live chat accounts for my different SaaS products, now I can easily chat with all of my customers using single interface. It really saves me a lot of time.
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