Great Drift Alternative: Plumm

Combine customer tickets from all of your projects in a single place

Features Table Comparison

Features	Plumm	Drift
Email Shared Inbox
Many projects	Yes	X
Real Time	Yes	Yes
Internal Discussions	Yes	X
Assignments	Yes	Yes
Internal FAQ	Yes	X
Live chats
Many projects	Yes	X
Real time	Yes	Yes
Require Email	Yes	X
Send As Email	Yes	X
Internal FAQ	Yes	X
Team communication
Custom channels	Yes	X
@Mention	Yes	Yes
Private messages	Yes	Yes
Integration
Email	Yes	X
Livechat	Yes	Yes
Pricing
	Single User: Free More Users: $7/month/user	Not all features: Free All features: Undisclosed

One interface for email and live chat conversations for all of your projects

Single interface for customer tickets from all projects

You do not need to switch email accounts, projects, live chats and interfaces to answer to all of your customers' tickets. Bring all of these communication channels in a single place: single shared inbox. Stop wasting your time and start working in a better way with your team (or yourself).

Respecting Privacy

As a company, Plumm strives to have the respect for user privacy that we’d like in every service we personally use.

You can find a plain English privacy policy here.

I really like Plumm because I don't have to jump between multiple email and live chat accounts for my different projects, now I can easily chat with all of my customers using single interface. It really saves me a lot of time.

Wiktor, Co-Founder, Indie Hacker

Pricing

Single User

Free

Unlimited live chats
2 Shared Email Inboxes
Support Ticketing System
Real-Time Team Messaging
Files sharing
Markdown support
Mobile friendly

Use Plumm for Free

Premium

$7/USER/MONTH

Unlimited live chats
Unlimited Email Inboxes
Support Ticketing System
Real-Time Team Messaging
Files sharing
Markdown support
Mobile friendly

Start free trial

Contact

In case of any questions or remarks send message here:

hello@plummapp.com