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Keep support channels organized with effective email management

Deliver amazing user support by ensuring all support emails are linked to a shared inbox

shared inbox for email

Collaborate with your team, easily

Use Plumm for easy team collaboration across your email support channels - live chat too! - no matter the size of your team. From 2 - 500, we scale as your scale.
shared inbox for live chats

All your inboxes from all your projects in a single place

• Add GSuite email accounts from all of your projects
• Add live chat widgets to all of your projects
• Chat with your customers from a single shared place
• Collaborate with your team to work efficiently
• Respond easily using either a live chat or an email

Know your user, instantly

User context provides you with an efficient way to deal with problems. Instant, shared information makes it easy for team members to join in and collaborate with full insight, at any time.

Create and share FAQs

Save time, become highly efficient and deliver an amazing service by creating FAQs that answer the most common of problems. Ensure your support team can solve problems without breaking a sweat.
faq

Become highly efficient, not overwhelmed with email

From HR to sales, your email channels are a crucial part of your business. Missing a message or not solving an issue in good time only creates a poor customer experience. Efficient email management avoids the stress and hassle of multiple inboxes.
support tickets

Respecting Privacy

As a company, Plumm strives to have the respect for user privacy that we’d like in every service we personally use.

You can find a plain English privacy policy here.

I really like Plumm because I don't have to jump between multiple email and live chat accounts for my different SaaS products, now I can easily chat with all of my customers using single interface. It really saves me a lot of time.

review
Wiktor, Co-Founder, Indie Hacker

Pricing

Single User
Free
Unlimited SaaS count
Unlimited live chats
1 shared email inbox
All features
Premium
$10/user/month
Unlimited SaaS count
Unlimited live chats
Unlimited email inboxes
All features

Contact

In case of any questions or remarks send message here:
hello@plummapp.com