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One of the best FrontApp alternatives: Plumm

Customer support for all of your projects in a single shared inbox

shared inbox for email

Place our smart live chat widgets on your projects' websites

live chat widget

Features Table Comparison

Features Plumm FrontApp
Email Shared Inbox
Many projects Yes X
Real Time Yes Yes
Internal Discussions Yes Yes
Assignments Yes Yes
Internal FAQ Yes X
Rules X Yes
Snooze X Yes
Live chats
Many projects Yes X
Real time Yes Yes
Require Email Yes X
Send As Email Yes X
Internal FAQ Yes X
Team communication
Custom channels Yes Yes
@Mention Yes Yes
Private messages Yes Yes
Pricing
Single User:
Free

More Users:
$7/month/user
From:
$9/month/user

Connect your email accounts and live chats from all of your projects and use shared inbox

Start using single interface for all of your customer support communication

There is no need to jump between multiple email accounts, projects, live chats and interfaces. It is very easy to bring together all of these communication channels in a single place: single shared inbox. Stop wasting your time and start working in a better way with your team (or yourself) and with all your customers by using a single source of truth for all your communication.
shared inbox for live chats

Respecting Privacy

As a company, Plumm strives to have the respect for user privacy that we’d like in every service we personally use.

You can find a plain English privacy policy here.

I really like Plumm because I don't have to jump between multiple email and live chat accounts for my different projects, now I can easily chat with all of my customers using single interface. It really saves me a lot of time.

review
Wiktor, Co-Founder, Indie Hacker

Pricing

Single User
Free
  • Unlimited live chats
  • 2 Shared Email Inboxes
  • Support Ticketing System
  • Real-Time Team Messaging
  • Files sharing
  • Markdown support
  • Mobile friendly
Premium
$7/USER/MONTH
  • Unlimited live chats
  • Unlimited Email Inboxes
  • Support Ticketing System
  • Real-Time Team Messaging
  • Files sharing
  • Markdown support
  • Mobile friendly

Contact

In case of any questions or remarks send message here:
hello@plummapp.com