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Great Zendesk Alternative: Plumm

All-in-one messaging platform for customer and team conversations

shared inbox for email

Embed our smart live chat widgets on your projects' pages

live chat widget

Features Table Comparison

Features Plumm Zendesk
Email Shared Inbox
Many projects Yes X
Real Time Yes Yes
Internal Discussions Yes X
Assignments Yes Yes
Internal FAQ Yes X
Live chats
Many projects Yes X
Real time Yes Yes
Require Email Yes X
Send As Email Yes X
Internal FAQ Yes X
Team communication
Custom channels Yes X
@Mention Yes Yes
Private messages Yes Yes
Integration
Email Yes X
Livechat Yes Yes
Pricing
Single User:
Free

More Users:
$7/month/user
From:
€89/month/user

Plumm is messaging platform for email, live chat and team conversations from all of your projects

Try using shared inbox for your customer and team communication needs

You really don't have to jump betwen multiple services, email accounts, projects, live chats and interfaces. Don't waste your precious time on doing that. All conversations can take place in a single place: single shared inbox.
shared inbox for live chats

Respecting Privacy

As a company, Plumm strives to have the respect for user privacy that we’d like in every service we personally use.

You can find a plain English privacy policy here.

I really like Plumm because I don't have to jump between multiple email and live chat accounts for my different projects, now I can easily chat with all of my customers using single interface. It really saves me a lot of time.

review
Wiktor, Co-Founder, Indie Hacker

Pricing

Single User
Free
  • Unlimited live chats
  • 2 Shared Email Inboxes
  • Support Ticketing System
  • Real-Time Team Messaging
  • Files sharing
  • Markdown support
  • Mobile friendly
Premium
$7/USER/MONTH
  • Unlimited live chats
  • Unlimited Email Inboxes
  • Support Ticketing System
  • Real-Time Team Messaging
  • Files sharing
  • Markdown support
  • Mobile friendly

Contact

In case of any questions or remarks send message here:
hello@plummapp.com